Frequently Asked Questions

Your Wedding, Your Questions—We’ve Got the Answers!

Booking & Availability

It’s best to book as early as possible, ideally 12-18 months in advance, to secure your date.

A signed contract and a deposit are required to confirm your booking. We typically ask for 1/3 down.

Absolutely! We encourage it to make sure we’re the right fit for you 🙂

Yes! We’re happy to travel. Travel fees may apply for locations beyond a certain distance.

Event Services

We specialize in weddings but also provide services for corporate events, parties, and more.

Yes! We provide microphones, speakers, and music for your ceremony standard within each package.

Absolutely! We always have a two man team (minimum) so your MC can focus on the important announcements, flow of the event, and interacting organically with your crowd.

We take the utmost pride in being a company that offers TRUE DJs who are incredibly diverse, talented, and able to handle anything thrown our way! From Disco to Dembow, and Hip-Hop to a Tarantella, we make it happen seamlessly throughout your event!

Music & Requests

Of course! We ensure your event reflects your musical tastes, including avoiding songs you don’t want.

That is always dependent on the request of our clients. If you’d like us to, no problem; if not, we 100% respect your wishes and will not incorporate guests requests without your permission.

We’ll make sure we find it and download it far in advance of your event!

Definitely! With our intuitive and game-changing planning app, you are welcome to include anything you’d like! It even has full Spotify and Apple Music integration which removes double work on your end 🙂

Setup & Logistics

We typically need a 8×10 foot area for our setup, but we can adjust to fit your venue.

We arrive 2–3 hours before guest arrival to ensure everything is ready on time.

We bring backup equipment to ensure seamless entertainment in case of any technical issues.

Yes! We offer stationary lighting, intelligent lighting, and uplighting as part of our packages or as add-ons.

Miscellaneous

We offer overtime options. Let us know, and we’ll accommodate as best as possible (additional fees apply).

Refunds are subject to the terms of your contract. Please reach out for details.

Yes, we carry liability insurance, and we’re happy to provide proof if required by your venue.

We ensure all cables and equipment are safely secured to avoid hazards for guests.

Policies

Yes! We wouldn’t want you having a stranger the day of your wedding! From the moment you book with us, your team is established from the start and you are given open communication throughout with all of us!

We focus on creativity, connections, and working organically with each and every one of our couples! We also believe so strongly in the talents we have here and that you won’t find many others like us as a full package!

Yes! We’re happy to collaborate with your planner, photographer, and other vendors. We have a list of many incredible vendors we can recommend to you as well in any area of need!

We offer several packages and can customize them to meet your specific needs!

Photo & Video Services

Every package includes 2 photographers and 2 videographers as standard.

Absolutely! An engagement session is complimentary with each photo package.

Yes! While we recommend booking both with the same vendor for a seamless experience, we are flexible and can work with any industry professional to deliver a stress-free final product.

No, we do not deliver every single photo taken on your wedding day. Some images, like test shots, duplicates, or unusable photos (e.g., flash misfires), are removed to ensure you receive the best selection.

Yes and no. We do not provide every raw video file because the way we film requires editing software to play the files properly. We shoot in a LOG color profile, which initially appears gray and washed out. After processing, the footage is restored to its full-color value for a polished final product.

We offer true full-day coverage from start to finish if needed! Most weddings typically require about 10 hours of coverage, but we stay for key moments like a sparkler exit or private last dance to ensure everything is captured.

Photo galleries are typically delivered within 1–2 months, while videos take 3–5 months. Turnaround time can vary based on the number of weddings in progress, but we always communicate any delays upfront to manage expectations.

After your wedding and gallery delivery, we ask couples to choose their favorite 100–125 photos and send us the file names. We then design your album by hand and provide a proof version for approval. Once finalized, the album is shipped directly to your doorstep!